RetailDesk — Customer FirstPlan my setup

SOFTWARE · HARDWARE · PEOPLE

Fitted EPOS Systems & Softwarefor UK Independent Retailers.

RetailDesk brings fast checkout, live stock control, supplier invoice scanning, mobile oversight and dependable UK support into one calm shop operation.

✓ On-site installation✓ 24/7 critical cover available✓ Consent-based remote support
CHECKOUT  STOCK CONTROL  EPOS HARDWARE  INSTALLATION  REMOTE SUPPORT  MOBILE ACCESS

EPOS SOFTWARE FOR UK RETAILERS

UK Shop Management Software & Stock Control.

RetailDesk is point-of-sale and retail management software for convenience stores and independent retailers. We scope the counter, configure compatible till equipment, migrate your products, train your team and remain accountable after launch.

01
Understand

Map products, staff, tills, printers and connectivity.

02
Fit

Supply, configure and install the agreed EPOS setup.

03
Launch

Import data, train users and prove real checkout workflows.

04
Stay

Monitor service, maintain devices and resolve authorised issues.

01 / SELL

Checkout that keeps pace.

Barcode-first selling, clear tendering, safe retries, refunds and shift reconciliation.

Scan barcode or search products…Current basket  £24.80
02 / RECEIVE

Turn invoices into stock.

Capture PDFs or photos, review every line, then approve cases into units.

SUPPLIER INVOICE
12 matched products
36 units ready to receive ✓
03 / MOVE

The shop in your pocket.

Check alerts, stock, invoices and permitted operations from an authorised phone.

Retail Desk mobile management screen

COMPLETE COUNTER SYSTEMS

Buy the EPOS setup—not a box of parts.

Choose a starting configuration and we will confirm compatibility, availability and a written quotation after your shop assessment.

COMPACT COUNTER

Android EPOS

A tidy touch terminal for independent counters where space and simplicity matter.

  • Commercial Android touch terminal
  • Barcode scanner and receipt printer
  • Cash drawer configuration
  • Retail Desk installation and training
Request a fitted quote →
KEEP YOUR EQUIPMENT

Compatibility service

Already own hardware? We assess supported devices before recommending replacements.

  • Printer and scanner assessment
  • Network and certificate check
  • Device compatibility report
  • Controlled pilot before rollout
Check my hardware →

Payment terminals require a compatible regulated payment provider. Final hardware brands, warranty, prices and delivery dates are confirmed in your written quotation.

CARE AFTER INSTALLATION

When the counter needs help, reach a person.

Choose ongoing maintenance with critical-incident cover available around the clock. Routine service hours, response targets and any on-site charges are defined in your support agreement.

24/7critical cover option
Visibleremote sessions
Auditedsupport activity
● SECURE SUPPORT SESSION

Remote issue resolution—with the shop in control.

  1. You request supportA named shop user starts or approves the session.
  2. Access is time-limitedThe technician receives only the access required for the case.
  3. You can end itThe shop can see and terminate the connection.
  4. The action is recordedIdentity, time and management activity enter the audit trail.

Remote access is never a substitute for secure credentials and is not silently enabled from a public link.

SECURITY BY DESIGN

Your operation.
Your data.

01

Controlled access

Individual accounts, explicit roles and expiring sessions.

02

Protected recovery

Password-encrypted authenticated backups and tested recovery.

03

Licensed devices

HTTPS connections, customer entitlements and device-bound commercial access.

BUILT FOR INDEPENDENT RETAIL

One retail system for the counter, stockroom and office.

RetailDesk helps UK convenience stores, off-licences, grocery shops, specialist retailers and multi-till businesses replace disconnected tools with one supported EPOS platform.

Fast point of sale

Scan barcodes, search products, manage tenders and complete refunds through a clear touchscreen checkout.

Stock and purchasing

See stock levels, receive supplier deliveries, track product movement and use sales data to plan replenishment.

Invoice scanning

Capture supplier PDFs or photographs, review matched lines and convert case quantities into received units.

Owner visibility

Review sales analytics, alerts and permitted shop operations from an authorised mobile device.

IMPLEMENTATION, NOT SELF-ASSEMBLY

Open with confidence.

01 Shop assessmentCounter, workflow, data and network review.02 Configured pilotHardware and software tested against real scenarios.03 Assisted launchInstallation, staff training and agreed support cover.

LIMITED INTRODUCTORY OFFER

Simple pricing for every till.

Only a limited number of new customer contracts remain. All prices shown are per till.

NO MONTHLY CHARGE

Local EPOS

Free from monthly charges
  • EPOS checkout
  • Stock control
  • Encrypted local storage
  • Cloud, mobile app, analytics, AI and invoice scanning
ALL FEATURES

Retail AI

£99/month12-month contract£89/month24-month contract
  • All Shop Operations features
  • AI assistant
  • Invoice scanning
  • Cloud storage, mobile app and sales analytics

Prices are per till. Hardware, installation, payment-provider charges and optional maintenance are excluded. Contract pricing, availability and full service terms are confirmed in your written quotation before purchase.

PLAN YOUR SHOP

Tell us what is on your counter today.

We will discuss software, compatible hardware, installation and the support cover your business actually needs.

CONTACT RETAILDESK

Let us plan your EPOS setup.

Email us about your shop, current tills, hardware and support requirements.

Email info@retaildesk.uk

COMMON QUESTIONS

Retail EPOS questions, answered.

What is an EPOS system?

An electronic point of sale (EPOS) system combines checkout software with the hardware used to scan products, take payments and print receipts. RetailDesk also connects sales with stock control, invoice receiving and reporting.

Can RetailDesk work with my existing till hardware?

We assess your touchscreen, barcode scanner, receipt printer, cash drawer, network and payment setup before recommending what can be retained or replaced.

Does RetailDesk work on Android and Windows?

Yes. RetailDesk supports configured Android EPOS terminals and Windows workstations, with authorised mobile access for shop management.

Do you install and support the system?

Yes. We can configure hardware, migrate product data, test real checkout workflows, train staff and provide ongoing support under an agreed service plan.